Importance of Employee engagement in an IT organization.

What is employee engagement?

(MORGAN, 2017) 

“Employee engagement is the emotional commitment the employee has to the organization and its goals.” (Kruse, 2012)

Mainly there are two types of IT organizations in the world, “Project-based IT organizations” and “Product based IT organizations”. Different between these organization is, Project based organization have various types of projects at a given time whereas product-based organizations focus on a single product at any given time. However, all these organizations are highly depending on their employees and their engagement. In comparison, Product-based companies are more towards employee engagement as they have long term goals where project-based companies maintain short term goals.

Why Employee Engagement?

Better engagement means better productivity.

IT organizations work on setting goals and they always focus on completing projects in a timely manner. Therefore, productivity is one of the most important factors, Proper employee engagement will help to share the knowledge hence it improves the productivity which in return increases the success factors on any given project or products. (Weinger, 2015)

Engaged employees have high retention ratio.

If employees are fully engaged in a company then they are less likely to quit or change their job. This is one of the most important things in an IT organization as almost all the IT organizations are depending on its senior resources and knowledge sharing. If the employee turnovers are high then the project risk is also high. This will also enhance the profitability of an organization (Weinger, 2015)

 Engaged Employees improve creativity.

When an employee is fully engaged with an organization or a job then they will try to do the thing in the best way they can. And will do extra commitments towards the success of the given task as well as for the success of the organization. (Weinger, 2015)

Aforementioned are some of the key values of employee engagement and these values help in achieving the company’s goals without any distractions. Its organizations are highly relaid on employees and they need to enhance the employee the retention rate in order to become the leaders in a particular area.

Let’s build some arguments on who your organization value employee engagement what are the measures that have been taken so far to enhance the identified issues in this area.

References

Kruse, K., 2012. Forbes. [Online]

Available at: https://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/#e51f8687f372
[Accessed 24 04 2019].

MORGAN, J., 2017. Talent Management & HR. [Online]
Available at: https://images.app.goo.gl/84YNmAFgPVR2VJGv6
[Accessed 24 04 2019].

Weinger, A., 2015. Double the Donation Logo. [Online]
Available at: https://doublethedonation.com/tips/blog/2015/09/why-employee-engagement-is-important/
[Accessed 26 04 2019].

How Employee Performance Management happens in an IT Organization.

Objectives of Employee Performance?

Some key goals are as follow

“The main aim of performance management is to facilitate the workforce of an organization to achieve higher standards of performing their job responsibilities.

Performance management enables the employees to improve the level of their current performance by authorizing, encouraging and executing an operative reward mechanism.

Facilitating a smooth flow of communication so that potentials regarding roles, tasks, reporting are simplified between the managers and the employees. It enables the communication of corporate, business and functional goals alongside providing a systematic and apparent opinion about the performance of the employee.” (Anon., 2019)

How does it work?

In an IT organization, performance management is a crucial task which needs to be done on a timely manner. Almost all the projects are very time sensitive and to take a competitive advantage over other competitors, proper performance management is a must. In most of the IT companies in Sri Lanka, annual employee performance reviews fall from 1^st of April to 30th of June, hence annul review meetings occurs during the time between the end of June and July.

(Anon., 2019)

After a formal discussion, then the employees have a chance to express their concerns about the feedback from the employer. During the meeting, the employee can express their future plans and their training requirements as an IT guy they should be highly updated with the latest technologies.

After the review, there will be another discussion with the top management about the incentives and salary increments. During this interview, an employee can get details about the benefits that have been amended to match with his/her current performances.

After all, there will be time to time discussions regarding the employees' needs and concerns. Most companies called this as “DevTalks”. During this time anyone can express their current requirements and their concerns about the workload and the process.

In this way, many IT organizations were able to improve the employee's job satisfaction hence the job retention which is one of the key features of the product-based IT organization.

With an effective discussion, both the employee and employer will be able to get lots of benefits. This eventually helps to enhance the quality of the business and ROI for a particular company. (Ferdandez, 2019)

How does your organization work with employee performance management?

References

Anon., 2019. HR Portal. [Online]
Available at: https://hr.un.org/sites/hr.un.org/files/editors/u4791/performance%20management%20circle-01.jpg
[Accessed 24 05 2019].

Anon., 2019. UKessays. [Online]
Available at: https://www.ukessays.com/essays/business/factors-affecting-performance-management-systems-business-essay.php
[Accessed 23 04 2019].

Ferdandez, P., 2019. RMI. [Online]
Available at: https://rmi-solutions.com/measuring-managing-employee-performance-drives-business-growth/
[Accessed 23 04 2019].